A little care goes a long way.
Keep your UGG EXPRESS favourites looking and feeling their best with regular, gentle care. Whether you are caring for your favourite boots, everyday slippers or a cosy sheepskin rug, the right approach starts with understanding the material.
Always check the product’s care label and any brand-specific instructions before cleaning. Different materials and finishes require different care, so the same cleaning method may not suit every product. UGG Express
Protect Before First Wear
For suitable sheepskin and suede footwear, apply a water and oil repellent designed for the material before your first wear. Start with a clean, dry surface, test the product on a small, hidden area and follow the instructions on the care product.
Allow your footwear to dry completely before wearing. Reapply protection as directed, particularly after cleaning. Our Australian Shepherd Clean and Care Kit includes a protector, shampoo and foam sponge to help maintain suitable sheepskin footwear. UGG Express
Water-resistant does not mean waterproof. Most of our sheepskin boots are not waterproof, and applying a protector spray will not make them fully waterproof. Avoid prolonged exposure to rain, puddles and other wet conditions unless your particular style is specifically designed for them. UGG Express
How to Clean Sheepskin & Suede Footwear
For routine cleaning, use a gentle hand-cleaning method rather than soaking your footwear.
1. Brush away surface dirt
When your footwear is dry, gently remove loose dirt and dust with a suitable suede brush or dry cleaning sponge. Brush in one direction and avoid pressing hard against the surface. UGG Express
2. Test your cleaner
Choose a cleaner suitable for sheepskin or suede. Test it on a small, inconspicuous area and allow the area to dry before treating the rest of the shoe. UGG Express
3. Clean gently
Lightly dampen a clean sponge or soft cloth and apply the cleaner according to its instructions. Gently clean the surface, using minimal moisture and avoiding vigorous scrubbing. Remove any remaining cleaner with a clean, lightly dampened sponge. Do not immerse the footwear in water. UGG Express
4. Reshape and air dry
Lightly stuff your footwear with clean paper to help maintain its shape. Leave it to dry naturally in a well-ventilated place, away from direct sunlight and heat. Do not use a tumble dryer, heater or hairdryer to speed up drying. Allow the footwear to dry completely before wearing or storing it. UGG Express
5. Finish with a light brush
Once completely dry, gently brush the suede to restore its soft surface texture. Apply a suitable protector according to its instructions and allow it to dry before wearing. UGG Express
Do not machine wash sheepskin footwear or use bleach and harsh household cleaning chemicals. These methods can damage the materials, affect the colour or alter the shape of your shoes. UGG Express
Keep the Inside Fresh
Allow your footwear to air between wears and dry completely before putting it away. A dry, well-ventilated environment helps reduce moisture build-up and associated odours. Breathable cotton socks may also help manage perspiration during more active wear. UGG Express
Wool lining can gradually flatten with use. For styles with removable, replaceable insoles, a suitable replacement may help refresh underfoot comfort. Check that the insole is designed to be removed before attempting replacement. UGG Express
Treat Spills & Stains with Care
Act promptly when a spill occurs. Gently blot excess liquid with a clean, absorbent cloth rather than rubbing it into the material. Avoid saturating the surface or repeatedly scrubbing the same area. UGG Express
Different stains may require different treatments. Always test a suitable cleaning product first. If a stain remains after gentle cleaning, contact our team for advice before trying stronger products or home remedies. UGG Express
Caring for Smooth Leather Footwear
Start by removing loose dirt with a soft brush. Wipe the surface gently with a soft, lightly dampened cloth, then use a suitable leather cleaner according to its instructions. Always test the cleaner in a hidden area first.
Where recommended for the particular leather finish, use an appropriate leather conditioner to help maintain suppleness. Allow the footwear to dry naturally, and keep it away from damp storage conditions and direct sunlight. Use products intended for the exact material and finish being treated. UGG Express
Caring for Sheepskin Rugs
Gently shake out loose dust and vacuum regularly using a plain suction attachment. For long-wool rugs, gentle brushing with a suitable sheepskin brush can help maintain the fluffy appearance.
Blot spills promptly and use a suitable sheepskin cleaner for spot treatment. Do not rub wet wool or saturate the rug and its backing. UGG Express
After cleaning, lay the rug flat to dry in a well-ventilated area, away from direct sunlight and heaters. Check the rug’s care label before any washing or professional cleaning, rather than assuming it can be machine washed. UGG Express
Store Your Favourites Properly
Before putting footwear away for an extended period, remove surface dirt and ensure it is completely dry. Use clean paper or suitable boot shapers to support the shape, and store it in a cool, dry place away from direct sunlight. Avoid placing heavy items on top. UGG Express
Choose a breathable storage bag or ventilated shoe box rather than sealing footwear in plastic. Keep sheepskin rugs away from damp or humid storage conditions. UGG Express
Need Help with Product Care?
Not sure which cleaning method suits your purchase? Contact our Customer Support team at support@uggexpress.com.au before treating your item. Please include the product name or SKU and clear photos so we can better understand your enquiry.